Me: “Hello, can I help you?”

Customer: “Hello. I want to go on holiday this summer. I’d like to visit somewhere a bit different.”

Me: “Would you be interested in visiting mountains or skiing at all?”

Customer: “That could be fun. Except I don’t like the cold.”

Me: “Well places like the Pyrenees are in Spain, so it’s very hot at ground level and there’s lots to see.”

Customer: “What? No, mountains are cold. They have snow on.”

Me: “Yes, the peaks are colder because they are at a higher altitude.”

Customer: “The bottom bit is hot?”

Me: “Yes.”

Customer: “…but I thought mountains only grew in cold places?”