More Pressing Issues
(I am a female employee at a sporting goods store. An elderly male with a noticeable limp comes in.)
Me: “Hello, can I help you find anything?”
Customer: “Yes. I need something for support.”
Me: “Oh, yes, we keep all of the supporters on this wall.”
(I indicate the various supporters: knees, shins, etc. He begins to look at the different kinds, before picking up a simple knee strap that is basically a thin velcro band. He opens and examines it.)
Customer: “So this just straps around?”
Me: “Yes, sir. It’s got velcro on the back so you can adjust the size and fasten it.”
(There is a long pause as he looks like he’s trying to figure out how it works.)
Customer: “So, how does this protect the testicles?”
(I promptly direct him towards the cups and find a male employee to help him.)
Question of the Week
Have you ever served a bad customer who got what they deserved?