(Around Easter, stacking poorly transported eggs and bunnies onto a shelf. A young girl, around 16, approaches me.)

Customer: “Can you tell me where the confectionery is?”

(I am slightly bemused, as we are standing next to the confectionery aisle.)

Me: “Yes, it is just there.”

(She looks, and furrows he brow.)

Customer: “No. Confectionery.”

Me: *pointing again* “Yes, there.”

(She looks even more angry now.)

Customer: “No. The c o n f e c t i o n e r y!”

Me: “Yes…there.”

Customer: “Nooo. The confectionery, like tampons and stuff!”