Misundertanding Basic Printables
Caller: “Can you add a button to that page?”
Me: “Sure, but you need to be more specific. What do you want it to do?”
Caller: “Can it make the user press ‘File’, ‘Print’?”
Me: “Not exactly. I can get it to the print dialog though.”
Caller: “But it can’t press ‘File’ and then ‘Print’?”
Me: “Are you asking for a button that prints the page?”
Caller: “No! I want the button to press the file menu button, then select print for them.”
Me: “This is a website. You want me to control a user’s mouse?”
Caller: “Is that really so hard to do?”
Question of the Week
Have you ever served a bad customer who got what they deserved?