Misunderstanding ‘Friendly Service’
Clothing Store | Pittsburgh, PA, USA
Me: “Okay, your total will be $**.”
Customer: *pays with card*
Me: “May I see ID, please? Your card is not signed.”
Customer: “No! That’s an invasion of privacy. I don’t want you to know my name and try to find me online.”
Me: “It’s company policy. I’m on camera, and your name is on here anyway.”
Customer: “Let me talk to your manager.”
Me: “I am the manager.”
Customer: “Fine! I don’t want any random friend requests!”
Me: “I’ll fight the urge, I promise.”



