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  • Mistaken Slips Can Lead To Lucky Tips

    | Westhoughton, UK | At The Checkout, Awesome Customers, Money, Top

    Me: “Good morning. How can I help you today?”

    Regular Customer: “Oh, the usual… some cigarettes, a newspaper and a scratch card, please.”

    (I scan her stuff through.)

    Regular Customer: “Oh, and can I also have a 7 line lucky dip for tonight, please?”

    (I print off a ticket.)

    Me: “That will be £20.71, please.”

    Regular Customer: “What?!”

    Me: “£20.71, please.”

    Regular Customer: “I refuse to pay that. You are trying to con me out of some money. I’ve always suspected you were trying to rob me!”

    (The manager notices and comes over.)

    Manager: “Is something wrong?”

    Regular Customer: “This b**** is robbing me of my money. How can all this come to twenty quid?”

    Manager: “Erm, what day do you think it is today?”

    Regular Customer: *scoffs* “Wednesday!”

    Manager: “Actually, it’s Tuesday.” *points to a newspaper*

    Regular Customer: “Oh my God, I’m so sorry! It’s not the Lotto tonight, it’s the Euromillions, isn’t it?”

    (FYI: 1 Euromillions line costs £2, whereas 1 Lotto line costs £1.)

    Me: “That is completely understandable. Considering it is before 8 am, I reckon I’ll forgive you. Would you like me to refund and print you off one for tomorrow?”

    Regular Customer: “Oh no, I’ll give this one a go. You never know!”

    (When I went in for my next shift, my boss handed me an envelope. I was surprised to find a card from the customer apologizing. The best bit? She won a small amount on that ticket and gave me half of it!)