Misery Works At Companies

| Blackwood, NJ, USA |

(I’m a customer at a grocery store. It’s late evening, 9 pm or so. A customer is complaining about a sale price on a single bag of potato chips being one price, but they’re ringing up as another.)

Cashier: “Sir, the tag says right here: ‘Requires loyalty card.'”

Customer: “No, I don’t want your stupid card! Everywhere I go, they want me to get a f***in’ loyalty card! I just want my God-given potato chips for a God-lovin’ price!”

Cashier: “Sir, as you can see, the tag shows—”

Customer: “You know what? I don’t want your f***in’ potato chips. God doesn’t love people who don’t give their God-given discounts!” *storms out*

(I walk up and give the cashier a second to breathe.)

Me: “Hi, I hope your night gets better, and yes, I have my card. You have a great attitude, you did well, and the fact that you’re still smiling tells me you get these people a lot.”

Cashier: “You sound like you have an idea.”

Me: “3 years in retail and 15 in phone support. We get ‘em all the time.”