Me: “Thanks for calling, how can I help you?”

Customer: “Yes, your website has been timing me out ever since I switched computers.”

Me: “What kind do you use currently?”

Customer: “Mac, using Safari as the browser.”

Me: “Well, ma’am, we did not test the web site with Macs, and we know it doesn’t work properly with Safari.”

Customer: “Why didn’t you test with Macs?”

Me: “Most of our customer base use Windows based PC’s, typically with Internet Explorer.”

Customer: “Really? I think everyone should use Macs. Everything runs perfectly on them!”