Methadone And Done

(I work behind the chemist counter and a lot of addicts come in to get their methadone. This one turns up five minutes before closing.)

Customer: “Here you go.” *hands over her prescription*

Me: “Thanks, I’ll just go get the pharmacist for you.”

(Whilst she’s waiting she notices the slides we used to detach our counter-caches which store all of the notes.)

Customer: “What are those?”

Colleague: “Those get the counter-caches off for us, for cashing up.”

(The customer picks one up and starts playing with it.)

Me: “The pharmacist will be right out.”

Customer: “No problem. In the meantime I’d like one of these.” *hands me the slide for the counter-caches*

Me: *thinking she’s joking* “Um, sorry, I don’t think that’s allowed.”

Customer: “Don’t laugh at me! GIVE ME THE F****** COUNTER THING!”

(It escalated from there. She refused to leave the shop or take her methadone, and we had to call the police and stand there whilst she trashed the store. We ended up staying an hour late to clean it all up. The pharmacist rang her doctor and asked for her to be sent somewhere else for her methadone and possibly be given a stronger dose.)