Menage A Fraud
(I am filling out a fraudulent charge claim for a customer.)
Customer: “There’s a charge on my statement for some medical thing and I never bought it.”
(Note: the ‘medical thing’ is for ‘male enhancement.’)
Me: “Okay, we can go ahead and file a fraud claim for you. So, just to verify, you never purchased anything from this company, correct?”
Customer: “I never got anything from them!”
Me: “Okay, so you purchased it, but you didn’t receive it?”
Customer: “Well, it didn’t work! Not that I need it.”
Me: “Okay, so you did receive it?”
Customer: “No! I didn’t order it! I don’t need it! And it didn’t work!”
Me: “Sir, you have to pick one. You didn’t order it, you didn’t receive it, or it didn’t work. But it has to be one; it can’t be all three.”
Customer: “All of them!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
