Meet The New Time, Same As The Old Time
Patient: “I’d like an appointment tomorrow with the doctor.”
Me: “How does 11:20 sound?”
Patient: “No! I want something between 11:00 and 11:30!”
Me: “No problem! How bout 11:20?”
Patient: “Great, see you then!”
This story is part of the Customer Complaints That Resolve Themselves roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?