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    Medication Frustration

    | Vancouver Island, BC, Canada | Health & Body

    Customer: “I’m picking up a prescription for [name].”

    Me: “Okay. Just a second.”

    (I check the drawer for the prescription and can’t find it.)

    Me: “When did you order it?”

    Customer: “Well, I saw the doctor on Monday.”

    Me: “So you came in on Monday?”

    Customer: “No, I went to the doctor’s on Monday.”

    Me: “Okay, so when did you drop your prescription off?”

    Customer: “What do you mean? I went to the doctor.”

    Me: “And did he give you a piece of paper that said what drugs you needed?”

    Customer: “Yeah.”

    Me: “That’s a prescription. You need to bring it here so that we know what you need.”

    Customer: “But I saw the doctor on Monday! Why didn’t he do it?”

    Me: “That’s not his job. That’s what pharmacists are for.”

    Customer: “So what, he’s a doctor but he’s not a pharmacist? Look, I saw him on Monday so he probably just did it then. You’re just not looking hard enough. Look for the things done on Monday!”