Maybe Microsoft Makes Them

(A customer has no power to a CD-ROM drive and has a disc stuck inside.)

Me: “Okay, here’s what you have to do. You need to find yourself a paperclip and unbend it a bit, so you have something to stick in the little hole next to the volume dial.”

Customer: “So… a paperclip, you say? Can I order that from you? I’m not sure what that is…”