Maybe If I Just Dial Random Numbers
Me: “Good morning, thank you for calling [Pet Insurance]. My name is Barry, how can I help?”
Customer: “I’m not happy!”
Me: “And why is that?”
Customer: “I don’t know the sort code for my bank account!”
Me: “Okay… have you tried calling your bank?”
Customer: “If I did that I’d end up talking to somebody in India! Can’t you just tell me?”
Me: “Well, I sell pet insurance, so, unfortunately, I don’t have that kind of information. I only have information on how much it will cost to insure a cat or a dog. I guess you could find it if you went to your bank’s website.”
Customer: “Oh great! Could you do that for me?”
Me: *sigh*
This story is part of our Lazy Customers roundup!
Read the next Lazy Customers roundup story!
Read the Lazy Customers roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
