October Theme Of The Month: Halloween!

Make Coffee, Not War

| Northern Virginia, USA | Uncategorized

(I work at a coffee shop that is NOT a certain well-known coffee empire. Our company name is clearly displayed out front, on the menu, on the register, on our aprons and we generally don’t look a thing like the other company.)

Customer: “I’d like a medium mocha.”

Me: “Okay, that’ll be $3.26.”

(The customer pays, and comes to the end of the bar to pick up her drink.)

Customer: “Wait a second. This isn’t Starbucks.”

Coworker: “Nope, we’re *** Coffee.”

Customer: “Well, never mind. I wanted Starbucks. Give me my money back.”

Coworker: “I have your drink ready… give it a taste, and if you still don’t like it, we’d be happy to refund your money. ”

Customer: “NO! Just give me my money back! This isn’t Starbucks! I wanted Starbucks!”

Me: “Um, okay…”