Make Benefit Glorious Sunshinestan

(I work for a popular cell phone company in general care. I am answering questions about a woman’s international charges.)

Customer: “I don’t get why you are billing me for international!”

Me: “Well, ma’am, since you do not have an international plan, you get charged per minute for calls internationally.”

Customer: “That doesn’t make sense! Why don’t you charge me for calls to Florida?”

Me: “Florida isn’t international, ma’am. That’s a part of the United States.”