Caller: “Yes, I would like a room for tonight.”

Me: “I’m terribly sorry. We are completely sold out.”

Caller: “Really!? I can’t believe that.”

Me: “I’m sorry. We truly do not have any rooms to sell.”

Caller: “Can I be put on a waiting list?”

Me: “No, we do not do waiting lists.”

Caller: “Who has rooms then?”

Me: “I would try **** and ****. They may still have rooms available.”

Caller: “You mean you don’t know?”

Me: “Um…no. I’m sorry I do not.”

Caller: “Well book me a room at one of those then!”

Me: “Yeah…there is no way for me to do that. I can give you their phone numbers though.”

Caller: “Why can’t you just book them for me? Use your fingers at your little computer and get me a room!”