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  • Magic Plows? Snow Problem!

    | Montreal, Canada |

    (We had just received well over 15 inches of snow during the course of the night. Obviously, our buses were late and our subway system crowded.)

    Customer: “My bus was 25 minutes late and I arrived to work late. My boss just gave me my final warning. One more lateness and I’ll be fired!”

    Me: “I’m sorry to hear that but, as you can see, we currently have snow on the ground and there isn’t much we can do but to wait for the plow crews to finish their job.”

    Customer: “Excuses! I got a final warning from my boss and I’m about to get fired!”

    Me: “Okay. If it is of any help to you, I can mail an official letter to your boss certifying that your lateness was our fault and not yours.”

    Customer: “No! I don’t want no letter from you guys. I’m about to get fired!”

    Me: “Okay, I apologize for the inconvenience, but–”

    Customer: “You know what would have been helpful? You guys should have performed a ‘preventative’ plowing before the snow fell!”