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    Made A Good Call

    | Chicago, IL, USA | Awesome Customers, Money, Technology, Top

    (I’m a cashier, but we have the phones by us and answer all calls. A woman calls and is frantic; she’s lost her iPhone and explains what it looks like. It’s slow, so I go and hunt for it. I find it and call her back.)

    Me: “Hi, it’s [My Name] from [Store]. I found your phone and have it with me up at the registers. Whenever you’d like to come in and pick it up will be fine.”

    Customer: “Oh, my God! Thank you, thank you! I’ll be in soon to grab it!”

    (About 20 minutes later, a customer comes in and approaches me.)

    Customer: “Hi, I’m the lady who lost her phone. Pink case, with white polka dots.”

    Me: “Yep, I’ve got it right here. It wasn’t any trouble really.”

    Customer: “You’re the one who went and found it right? Thank you so much! Here take this!”

    (She proceeds to put some money in my hand. I stammer and shake my head, but she insists.)

    Customer: “I would’ve had to pay a lot more to replace the phone, and you were kind enough to find it and hold it for a klutz like me. I insist you take this and buy yourself something nice!”

    (The customer then left, leaving me with a $40 tip that I used to buy sushi for my boyfriend and me!)