Lowering The Toner
Tech Support | Right
| June 17, 2011
Customer: “I want a printer that doesn’t take ink.”
Me: “You mean, like a laser printer that takes toner?”
Customer: “No, I want one that you don’t have to put ink in.”
Me: “As in, you never need to replace the cartridges?”
Customer: “Exactly.”
Me: “I’m sorry, sir. That’s not possible.”
Customer: “Why not?”
Me: “Conservation of mass?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
