(A customer comes to our help desk with a laptop that needs service.)

Me: “Okay, we are going to have to send your computer out for service. It‚Äôs going to take about 10 business days.”

Customer: “What am I going to do?”

Me: “It’s okay, I will provide you with a loaner.”

Customer: “Oh, okay. Wow, that is so sad.”

Me: “What is so sad? That you are going to be without your computer?”

Customer: “No, that’s okay. It’s sad that they are lonely computers!”