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    Lone Star State, One Country State Of Mind

    | OH, USA | Geography

    (The caller is already upset when she calls in. I am trying to obtain her information to set up service. I ask her for her phone number and she rattles off 7 digits.)

    Me: “Ma’am, I need your area code as well.”

    Customer: “I’m in Austin, Texas! What do you think it is?”

    Me: “Well, because of multiple cellphone companies with their own area codes, I don’t automatically know your area code. I’ll need you to provide it.”

    Customer: “Where are you?”

    Me: “I’m in Ohio.”

    Customer: *becomes hysterical* “Oh my God! Oh my God! We need jobs here and they keep outsourcing and sending all of our jobs overseas!”

    Me: “Ma’am, I promise you, Ohio is a state.”

    Customer: “No, it isn’t! It’s not in Austin!”