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    Literary Emergency

    | New Jersey, USA | Top

    (During a busy day right before Christmas, a woman comes up to my register, cutting the entire line, and slaps a gift card down on the counter.)

    Customer: “I need fifty dollars on this gift card.”

    Me: “I’m sorry, ma’am, but there is a line and I’m afraid you’ll have to wait.”

    Customer: “No.”

    Me: “Excuse me?” ‘

    Customer: “I’ve been waiting here before any of these people got here! I NEED THIS GIFT CARD NOW!”

    Me: “I’m sorry ma’am, but I just can’t do that. You’ll have to wait like everyone else.”

    Customer: “Now you’re just pretending you didn’t see me just so you can be a little b**** and tell me no! I want to speak to your manager!”

    Me: “Ma’am, there’s no need to yell. I was busy with customers and didn’t see you standing there. I apologize for that, but I really must ask you to wait in line.”

    Customer: “NO! You little b****! You don’t understand! I am a nurse! This is for a patient!”

    Me: “My answer won’t change.”

    Customer: “This is for a patient! It’s Christmas! Don’t you have a f****** heart?! Where is your Christmas spirit?!”

    Me: “I’m Jewish.”

    Customer: “Put fifty dollars on this gift card before I get you fired! This is for a patient and he is dying! I need it now!”

    Me: “…if he’s dying, what the h*** is he going to do with a gift card?”

    (She stalked off angrily when she saw not only my manager, but the police coming towards her. By the way, I got a raise after that.)