Literally Dog Eared
(A customer hands me really tattered and torn CD.)
Customer: “I’d like to exchange this CD for another copy. It doesn’t play.
Me: “What on earth have you done with it?”
Customer: “Well, since there obviously was something wrong with the CD, I gave it to my dog to play with. You’re just going to return it, right? So who cares about what condition it’s in?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.