(A customer hands me really tattered and torn CD.)

Customer: “I‚Äôd like to exchange this CD for another copy. It doesn‚Äôt play.

Me: “What on earth have you done with it?”

Customer: “Well, since there obviously was something wrong with the CD, I gave it to my dog to play with. You‚Äôre just going to return it right, so who cares about what condition it‚Äôs in?”