Literal Password

(Part of my role is tech support for our sales people and their clients. I get this over our internal instant messenger:)

Sales Person: “Can I get [website] client password for [Client Name], please. He is not receiving any emails when he clicks on ‘forgot password’ and it is not going to junk.”

Me: “The account with [ClientID] and email is [email]?”

Sales Person: “Yes.”

Me: “His password is… wait for it… ‘password.’ No joke.”

Sales Person: “Oh my god!

Me: “And he forgot it.”