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    Like A Snake Eating Its Own Email

    | Ann Arbor, MI, USA | Technology

    (A customer has ordered an SSL certificate to enable https on their website.)

    Me: “You should receive a confirmation email with a link.”

    Customer: “Is this the email?”

    (The customer sends me a copy of the email, including the link he needs.)

    Me: “Yes. If you follow the instructions in the email, your certificate will be installed automatically.”

    Customer: “I didn’t receive the email. Resend, please!”