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    Like A Dog Chasing Its Own Tail

    | Mississauga, Ontario, Canada |

    Me: Thank you for calling ***, X speaking how may I…

    Client: *thick accent* “Yes, hello? Are you there?”

    Me: “Yes?”

    Caller: “I just tried purchase insurance.”

    Me: “Ok?”

    Caller: “It said error.”

    Me: “Ok, what else does it say?”

    Caller: “Just error.”

    Me: “Well, that can be anything. Normally it says more specific details. Is there anything else it says?”

    Caller: “I think it has something to do with the beneficiary part.”

    Me: “You mean for the life insurance portion?”

    Caller: “Yes. I put myself as the beneficiary for my policy, isn’t that what I’m supposed to put?”

    Me: “So, you put yourself as the person who receives the money if you die?”

    Caller: “Yes. Isn’t that right?”

    Me: *facepalm*