Caller: “It won’t stop loading! I’ve been waiting for twenty minutes and it hasn’t stopped loading yet! Help me!”

Me: “Alright, ma’am. Let’s start by refreshing the page.”

Caller: “Re… what?”

Me: “Refreshing, ma’am.”

Caller: “How do I do so?”

Me: “Which kind if computer do you have?”

Caller: “Why?”

Me: “Which button you have to push depends on your computer. Is it a normal PC or an Apple?”

Caller, to husband: “Honey, she’s rambling! Now she thinks we’re selling apples! How stupid does she think I am!?” *click*