Let’s Hope He Doesn’t Still Jump On The Bed
Call Center | Right
| November 12, 2012
(I work in a call center doing reservations for a sizable hotel chain. Our system is set up to not only put in the number of adults but the number and age of children as well.)
Me: “Okay, so how many adults and children will be in the room?”
Caller: “Well, it depends what age you consider a child.”
Me: “Well, I can put them in as a child, and if they’re too old, my system will adjust them to an adult automatically.”
Caller: “Okay, then. Two adults and one child.”
Me: “And the age of the child, please?”
Caller: “43.”
Question of the Week
Have you ever served a bad customer who got what they deserved?