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    Let Me Transfer You To Our Fraud Department

    | Oklahoma, USA |

    Customer: “I need you to send me a return label for this lamp. I just opened it and I don’t like it.”

    Me: “Unfortunately, we do not pay for return shipping, ma’am, but you are more than welcome to send it back to us.”

    Customer: “Well, that is just unethical. I know you’ve sent me a return label before.”

    Me: “I’m sorry, but it is our company policy that we do not pay for return shipping unless an item is damaged or defective.”

    Customer: “Well, it can be!”

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