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    Last Line Says It All

    | Sarasota, FL, USA |

    Customer: “My computer won’t do anything.”

    Me: “Okay, can you try rebooting it?”

    Customer: “You want me to turn off my mouse?”

    Me: “No, I want you to reboot your computer.”

    Customer: “You want me to turn off my monitor?”

    Me: “Um, no. I want you to reboot your computer, the tower.

    Customer: “Which one is that?”

    Me: “The big box on the ground…the thing you put CDs into.”

    Customer: “Oh, okay hang on…it’s still not working.”

    Me: “Okay, what’s it doing?”

    Customer: “It’s asking me to put in my password but nothing’s working.”

    Me: “Hmm, do you have a wireless keyboard and mouse?”

    Customer: “How can I tell?”

    Me: “Pick up your keyboard.”

    Customer: “Okay.”

    Me: “Do you see a cable attached to it?”

    Customer: “No.”

    Me: “Okay, you have a wireless keyboard. Try replacing the batteries. Is your mouse working?”

    Customer: “How can I tell?”

    Me: “When you move the mouse do you see the cursor move?”

    Customer: “No I just see an arrow move.”

    Me: “Well then, your mouse is working.”

    (Real Estate agents, possibly the dumbest users on earth.)