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    Killing Two With One Stone

    | Salt Lake City, UT, USA | Uncategorized

    (I am making calls to confirm reservations.)

    Me: “Hello, may I please speak to [name]?”

    Customer: “I’m sorry, he’s not available.”

    Me: “Oh, well this is [name] calling from [restaurant]. I am calling to confirm his reservation for 6 pm tomorrow night for two people. Do you know if he will still be needing the reservation?”

    Customer: “I don’t think so, sorry.”

    Me: “That’s okay. Will you let him know he can call to reschedule for another time? We still have a few openings for the next night.”

    Customer: “That won’t be necessary. He died last night and we’re burying him tomorrow. Thank you for checking, though.”

    Me: “No problem, ma’am. We’re so sorry for your loss, and we’ll go ahead and take care of that cancellation for you.”

    Customer: “Oh, thank you! Wait, do you guys cater funerals?”