Me: “Hi, this is [airline] calling to inform you that your flight as been canceled for tomorrow. I’m sorry to tell you that the next available flight we have is Monday.”

Customer: “What! How can that be? Why are you just now canceling the flight?”

Me: “Well, sir, due to the weather disruptions, we had to cancel your flight for the safety of the passengers and crew.”

Customer: “This is ridiculous. You should have canceled this flight back in September!”

Me: “Sir, we didn’t know the weather would be bad in September.”

Customer: “I demand you send me your private plane to take me to Fort Lauderdale immediately!”