Judging A Book By Its Cover, Part 2
(I am shelving books when a young lady, probably in college, comes up to me.)
Patron: “Excuse me, miss, could you please help me find a book for my class?”
Me: “Sure, no problem. What’s the title?”
Patron: “I can’t remember.”
Me: “Well, okay, what’s the author’s name?”
Patron: “I don’t know.”
Me: “Can you tell me what the book was about, then?”
Patron: “It’s for literature class!”
Me: “Yes, but can you give me any idea what it might be about? Is it fantasy, science fiction, a mystery?”
Patron: “I don’t know yet. I haven’t read it!”
Me: “Um…do you know anything about the book?”
Patron: “Yeah. I think the cover’s blue.”
Me: “…Then how are you going to find it?”
Patron: “I just told you: I need it for class! Can’t you just help me?”
Me: *giving up* “I’m sorry, ma’am. I can’t find a book with nothing but the color of the cover.”
Patron: “But you work here! Isn’t that your job?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.