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  • Had It Up To Their Neck With Bad Customers
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    Jack Of All Trades, Master Of None

    , | Minnesota, USA |

    (A customer is trying to cancel a non-refundable reservation at a hotel…)

    Me: “I apologize sir, but we will not be able to issue a refund at this time.”

    Customer: “I am a doctor and will have to attend to an emergency at that time. So, you need to refund me.”

    Me: “Again, I apologize, sir, but as the hotel is unwilling to refund, we will be unable to refund you at this time.”

    Customer: “Well, I guess I will just have to see you in court. I am a lawyer and I am going to sue you.”

    Me: “Sir, as a lawyer, I am sure you read over the terms and conditions of your reservation. As I am sure you noted, this reservation is nonrefundable. If you’d like, I’d can review the terms and conditions with you…”

    Customer: “The Catholic Church is going to curse you! I am a lawyer for the Catholic Church and I will tell the bishop to curse you!”

    (At this point, I didn’t know what to say to this multitalented doctor and lawyer for the Catholic Church.)