(A middle age woman comes up to the counter.)

Woman: “Your machine is broken! It will only copy the first page of my packet and now I have 50 copies of the first page and I’m not paying for them!”

Me: “No problem ma’am, I can credit your card for the copies. Let’s see if I can fix it.”

(When I get to the copier I see that she has laid the entire stack of papers on the glass.)

Me, trying not to laugh: “If you would like the machine to copy the whole stack automatically you need to place it in the feeder tray, not just set it on the glass.”