It’s Not An Otto Biography
Me: “What can I help you find today?”
Customer: “Do you guys have The Diary of Anne Frank?”
Me: “Yeah, it’s right over here in Biographies under ‘F’. Let me grab it for you.”
Customer: “Oh, good! I’ve always wondered who wrote that!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
