(I work as a tech support agent at a university. I receive a call from a woman working in another office, asking if she can direct a student to me to assist with setting up his email account. A minute later, I receive a call from a young man.)

Me: “[University] Computing Call Center.”

Caller: “Hi, I’m trying to get my password.”

Me: “Yes, sir. Did someone just call me about you?”

Caller, to people in his office: “Did somebody just call about me?”

Caller, to me: “Yes.”

Me: “Alright, sir, in order to determine your username and password, you’ll need to be in front of a computer. Are you at a computer now?”

Caller, to people in his office: “Am I at a computer?”

Related:
It’s Gonna Be A Long Call, Part 4
It’s Gonna Be A Long Call, Part 3
It’s Gonna Be A Long Call, Part 2
It’s Gonna Be A Long Call