It’s Gonna Be A Long Call, Part 3
Me: “Thank you for calling [Tech Support]. How can I help you?”
Customer: “Yeah, I want to get on the Internet.”
Me: “All right, are you interested in dial-up or DSL?”
Customer: “Whoa, whoa, whoa! You’re speaking Greek to me!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
