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    It’s Called Sarcasm

    | Richmond, VA, USA |

    Me: “Thank you for calling [hotel], this is [name]. How may I assist you today?”

    Customer: “What time do you stop room service?”

    Me: “I’m sorry, but we don’t offer room service.”

    Customer: “What’s up with that?”

    Me: “We don’t have a kitchen in the hotel.”

    Customer: “Well, y’all need to get one!”

    Me: “You’re right. I will start filing for permits and hiring subcontractors and have the kitchen built before you arrive.”

    Customer: “That’s great, you truly offer excellent customer service!”