It Runs On Imagination
(An older woman comes in looking for flashlights, and I take her to that section.)
Customer: “Okay, then, do any of these flashlights plug in?”
Me: “Yes, ma’am, these few here use a built-in battery that can be recharged with a power cord.”
Customer: “But I don’t want any batteries, just the cord. Flashlight batteries are always dead every time I need the flashlight!”
Me: “Oh, well, I’m sorry, but all we have are these types of flashlights. Why did you want a corded model?”
Customer: “Oh, you know, in case the power goes out.”
Me: “…”
This story is part of the “Customers Who Don’t Know How The World Works” roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
