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    It Never Hurts To Ask…And Ask…And Ask

    , | Ontario, Canada | Technology

    Customer: “I need help finding a cord to plug my printer into my computer. It’s a [printer] and a Mac computer.”

    Me: “Well, all printer cables are universal these days, so I’ll show you where they are.”

    (We go to the cable aisle.)

    Me: “This is the cable you’ll need. It comes in two different lengths.”

    Customer: “This is the one I need?”

    Me: “Yes.”

    Customer: “Just like that?”

    Me: “Yes.”

    Customer: “You just know this is the cable I need?”

    Me: “Yes, they are all the same.”

    Customer: “How do you know?”

    Me: “Because all the cables are made the same. This square part goes in the printer, and this part goes in your computer.”

    Customer: “And you just know this is the right one?”

    Me: “Yes, there is only one kind.”

    Customer: “And you’re sure?”

    Me: “Yes.”

    Customer: “How?”

    Me: “Because they are all universal.”

    Customer: “But how do you know that?”

    Me: “I don’t know. Maybe because I work here?”

    Customer: “Well, if this isn’t the right one, I’ll be bringing it back!”