It Never Hurts To Ask…And Ask…And Ask

, | Ontario, Canada | Technology

Customer: “I need help finding a cord to plug my printer into my computer. It’s a [printer] and a Mac computer.”

Me: “Well, all printer cables are universal these days, so I’ll show you where they are.”

(We go to the cable aisle.)

Me: “This is the cable you’ll need. It comes in two different lengths.”

Customer: “This is the one I need?”

Me: “Yes.”

Customer: “Just like that?”

Me: “Yes.”

Customer: “You just know this is the cable I need?”

Me: “Yes, they are all the same.”

Customer: “How do you know?”

Me: “Because all the cables are made the same. This square part goes in the printer, and this part goes in your computer.”

Customer: “And you just know this is the right one?”

Me: “Yes, there is only one kind.”

Customer: “And you’re sure?”

Me: “Yes.”

Customer: “How?”

Me: “Because they are all universal.”

Customer: “But how do you know that?”

Me: “I don’t know. Maybe because I work here?”

Customer: “Well, if this isn’t the right one, I’ll be bringing it back!”