(I just started working at a computer store, so my trainer has a phone call on speaker so I can listen in.)

Lady: “You sold me a faulty piece of s*** laptop!”

Trainer: “What seems to be the problem, ma’am?”

Lady: “The ¬†f***ing thing won’t open!”

Trainer: “Have you tried turning the laptop around, and opening it from the other side?”

Lady: “Oh.” *click*