It Depends On The Size Of Your Tubes
Me: “Hi, how can I help?”
Call Center: “I want a new computer. My current one is Windows 95.”
Me: “Well, the current version is Windows 7.”
Call Center: “What about the modem? If I buy a new hard drive, would it make my computer have Internet?”
Me: “You would need to add a modem if you wanted to just plug the phone line into the computer. Most Internet providers supply you with an external modem as part of their service.”
Call Center: “Well, I have an external hard drive. Could I plug the Internet into that?
Me: “It doesn’t work that way. You need a computer to connect to the Internet.”
Call Center: “Can’t I just download the Internet onto my external hard drive?”
This story is included in our impossible requests roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
