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    It Cuts Both Ways

    | Middlesbrough, UK |

    Me: “Hi, can I help you?”

    Man: “Yes, I want half of my money back on this camera.”

    Me: “I’m sorry? Is there something wrong with it?”

    Man: “No, it’s fine. But I want half of my money back.”

    Me: “Half of your money? I’m not sure I understand…”

    Man: “Look, I bought this camera about 6 weeks ago, and now it’s on a half price offer. So I want half of my money back.”

    Me: “Err, sorry, but I’m afraid I can’t do that.”

    Man: “So get someone who can!”

    (I pop off to grab the manager, and explain the situation to him.)

    Manager: “Good afternoon, Sir. **** has explained your problem to me, and I’m afraid he’s right, we can’t refund this difference to you. The item is on sale now; it wasn’t when you bought it.”

    Man: “This is ridiculous! You’re ripping me off! Why won’t you give me my money back?”

    Manager: “Let me ask you this–if the camera was now twice as expensive, would you come back here and pay us the extra money?”

    Man: “Of course not, I’m not stupid!”

    Manager: “And neither am I, Sir. Good day!”