It Burns When I Download

Caller: “I’m having trouble downloading pictures in your program. My camera doesn’t appear in the list.”

(I ask him some questions and determine that his camera is not compatible with our software.)

Me: “I’m sorry, it looks as though you’ll have to download your pictures using the software that came with your camera. What program do you normally use?”

Caller: “Chlamydia.”

Me: “I’m sorry, what was that?”

Caller: “I usually download my pictures in Chlamydia.”

Me: *stifling laugh* “Go into your start menu and read me the name of the program very carefully.”

Caller: “Okay, it says cam-ee-dee-uh.”

Me: “Oh, Camedia…”

(I keep it together and manage to wrap up the call.)

Me: “Thank you for calling [Technical Support]. Is there anything else I can do for you?”

Caller: “Nope, I’ll just download my pictures in Chlamydia then. Thanks!” *click*