(I work in an office for accounts receivable that takes payments, sets up payment agreements, etc. One night, I am working late on the fourth floor with a customer on the line when the building’s fire alarm goes off for a scheduled routine drill.)

Me: “Okay sir, your payment just went through. Your confirmation number is–”

Customer: “What’s that noise?”

Me: “It’s our fire alarm. They’re going to start clearing the building for a drill, so I need to give you this number quickly.”

Customer: “Is your building on fire?”

Me: “No, sir. It’s just a scheduled drill. Your confirmation number, if you’re ready, is–”

Customer: “Should I call the fire department?”

Me: “No, sir. It’s a drill. The building is not on fire.”

(I finally manage to give him his number and am finishing up the call.)

Me: “Thank you for calling finance, sir. Have a good evening.”

Customer: “You, too! Don’t burn to death!”