Ironically, She’s Applying For A Customer Service Position
(I work in an employment office where we help people with their resumes. We often send and receive resumes as needed.)
Caller: “Hi, my name is [Caller]. Can you get my resume faxed for me?”
Me: “Where would you like it faxed?”
Caller: “It’s in Drayton Valley, Alberta.”
Me: “Okay, so where in Drayton Valley would you like it sent?”
Caller: “No, no, I need it sent to me HERE. It’s IN Drayton Valley. Someone there has it.”
Me: “Who has it there?”
Caller: “I dunno! Pam… something! She wrote it for me, and I need it! Phone Drayton Valley and get it for me!”
Me: “Miss, Drayton Valley is a TOWN in Alberta. I need the name and number of whatever business or person in that town that has your resume before I can have it sent here for you.”
Caller: “I know that! Just phone around there! It’s a small town; someone will have it!”
Me: “I can’t exactly go phoning random companies in a town asking if they have your resume.”
Caller: “Well, it’s a small town like here! Someone will have it! Call someone named Pam… something.”
Me: “Okay, look. I either need a company or person’s name and their phone number to contact them to ask for it, or I can’t get your resume.”
Caller: “Ugh! But I left my papers at home! Can’t you just phone around?”
Me: “No, sorry.”
Caller: “FINE. I’ll have to FIND my papers MYSELF with the number. You’re supposed to be able to get my resume FOR me.”
Me: “Only if I know who to talk to…”
Caller: “Whatever!” *click*
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Question of the Week
Have you ever served a bad customer who got what they deserved?