iPod, Meet iDiet
(I’ve just spent about ten minutes answering fairly standard questions from a customer about an iPod. Then, they asked this one…)
Customer: “Oh, before you leave I have one more question!”
Me: “Sure, what can I help you with?”
Customer: “Will the iPod get heavier if I put more songs on it?”
Me: “No…?”
(I was so dumbfounded I didn’t realize how stupid the question actually was until ten minutes later.)
Question of the Week
Have you ever served a bad customer who got what they deserved?