(I’ve just spent about 10 minutes answering fairly standard questions from a customer about an iPod. Then, they asked this one…)

Customer: “Oh, before you leave I have one more question!”

Me: “Sure, what can I help you with?”

Customer: “Will the iPod get heavier if I put more songs on it?”

Me: “No…?”

(I was so dumbfounded I didn’t realize how stupid the question actually was until 10 minutes later.)